Saturday, August 26, 2006

The cranky user: Your language usage matters - an article about dialog boxes and the confusion they can cause.

Friday, August 25, 2006

WhyNot? Idea Exchange

Indeed. Why not!?

Friday, August 18, 2006

Wednesday, August 16, 2006

Creating Passionate Users: Mediocrity by "areas of improvement": "By focusing on 'areas of improvement', we're putting a square peg in a round hole. What do we end up with? A crappy, rounded off peg who meets the minimum thresholds at the expense of their most kick-ass attributes."